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Leading in the Digital Age Alexandria, Nov 4th to Nov 6th Getting ready for the future. Navigate and lead effectively in a world of rapid change and disruption through digital innovation. Alexandria and Cairo, November 2021
Digital technologies are redefining the ways consumers engage and companies compete. Explore the latest technologies and how you can reinvent your business model, reassess your value chain, reconnect with customers, and rebuild your organization for the future. Leading in the Digital Age is a 3-day offsite program designed to give you the tools to develop the mindset, skills, and capabilities needed to navigate and lead effectively in a world of rapid change and disruption through digital innovation. Based on the inputs provided by you and other participants, we have designed a customized program to assist the Egyptian NBFI sector take their next steps in their digital journey while understanding why digital transformation might not have unlocked its full potential yet. Participants will learn about global best practices in the digital transformation of the financial and related sectors and critical technologies that advance NBFI’s in their objective to digitize their operating models. Our aim is that you gain a clear understanding of how to utilize automated processes, develop digital initiatives and adopt leadership and cultural paradigms that set your organization up for success in the digital economy.
Leading in the Digital Age enables leaders to: Have a deeper understanding of the implications of the disruptive technologies and emerging customer expectations Learn from case studies within and outside of the financial sector and discover how established businesses and startups seize digital opportunities ahead of them Create and manage the capabilities that drive digital success Be inspired to adopt the mindset and leadership behaviors needed to effectively lead digital transformation Strive for an organizational culture that spurs innovation and entrepreneurship Evolve a more flexible organization that aligns with strategic goals Define the personal action plan required to orchestrate their teams to build a digitally resilient organization WHAT YOU WILL LEARN Through presentations, case studies, online polls, small group discussions, and role play scenarios, you will gain a firm foundation for leading organizational change and harnessing the opportunities unleashed by digital transformation.
Topics include: Changes in the operating environments stemming from technological, consumer and regulatory dynamics Impact of digital technologies on incumbent firms Approach of established businesses towards structuring their Digital initiatives Reasons for failure of digital transformation initiatives How to lead successful digital transformations Dynamics capabilities for digital transformation Technologies impacting the operating and business model of the financial sector Successful case studies from the financial sector Structure of sound digital innovation processes for established businesses Building blocks of digital transformation for established businesses Emerging business models in the financial sector Building companies on an substrate of digital technologies Robotic Process Automation; Opportunities and challenges Leading in the Digital Age is brought to you by GIZ Egypt and its project Promotion of Access to Financial Services for Small and Medium Enterprises (PAFSME). The project is commissioned by the German Federal Ministry for Economic Cooperation and Development (BMZ). The training was developed in partnership with www.mensch.org. in partnership with:
Day 1 – November 4th Surviving in the Age of Digital Disruption 9:00 – 10:00 Arrivals and Opening Reception 10:00 – 10:15 Program Overview 10:15 – 11:15 Digital Transformation, why and what? A presentation about the volatile, uncertain, complex and ambiguous world and capabilities that companies need to stay alive. 11:15 – 11:45 Break 11:45– 12:00 Case Study - Munich Re Learnings from Munich Re’s successful digital innovation process and what it takes to create one for established businesses. 12:00 – 13:00 Group Discussions and Presentations 13:00 – 14:00 Lunch 14:00– 14:45 Collaborate of die: Presentation and Q&A Actionable principles to foster collaboration in your company. 14:45 – 15:45 Group Ideation 15:45 – 16:15 Presentations 16:15 – 16:45 Break 16:45 – 17:15 Case Based Learning Two styles of conversation between a CEO and his Digital Manager about prioritising digital initiatives. 17:15 – 17:45 Group Discussions and Presentations 17:45 – 18:00 Reflections
Day 2 – November 5th The Power of Data & Service Design (Customer Centricity) 10:00 – 10:15 Check in and Day Overview 10:15 – 11:15 Five Building Blocks of Digital Transformation Best practice digital transformation roadmap followed by 150 established businesses, and why most digital transformations are doomed to failure. 11:15 – 11:45 Break 11:45– 13:00 Friday Prayer 13:00 – 14:00 Lunch 14:00– 14:45 Redefining CX with design thinking How companies can use design thinking tools to create shared customer insight and redefine customer experience. 14:45 – 14:50 Group Work 14:50 – 16:00 Group Presentations 16:00 – 16:30 Break 16:30 – 16:45 Pay per use business model; Learnings from DLL How IoT is enabling new business models for asset financing and insurance industries 16:45 – 17:45 Group Discussions and Presentations 17:45 – 18:00 Reflections
Day 3 – November 6th Emergence of a New type of Corporate DNA 10:00 – 10:15 Day Overview 10:15 – 11:15 Competing in the Age of AI Building companies on a digital substrate; what can we learn from Lemonade? 11:15 – 11:45 Break 11:45– 12:00 Keynote on Robotic Process Automation, why, what and how? Group ideation: How can financial institutions use RPA to redesign customer experience? 12:00 – 13:00 Group Discussions and Presentations 13:00 – 14:00 Lunch 14:00– 14:45 What is New Work/ Why does it matter? How digital technologies are redefining the way organizations are designed and operated? 14:45 – 15:30 Group Ideation - New Work Elements 15:30 – 16:00 Group Discussions and Presentations 16:00 – 16:30 Break 16:30 – 17:15 Case Based Learning Two approaches in implementing RPA; A conversation between two CEO of insurance companies. 17:15 – 17:45 Group Discussions and Presentations 17:45 – 18:00 Closing reception